Terms and Conditions
By using our website and services, you agree to comply with these Terms and Conditions, which govern your access and use of our platform.
Eligibility
Minimum Age Requirement
You must be at least 18 years old to purchase alcohol from Hooch.
Truthful Information
By placing an order, you confirm that all information provided is accurate and truthful.
Account Responsibility
If you create an account, you are responsible for keeping your login credentials secure.
Restricted Access
We reserve the right to refuse service to anyone who does not meet our eligibility criteria.
Orders & Payments
Order Confirmation
All orders are subject to acceptance and confirmation via email.
Pricing & Currency
All prices are in DKK and include VAT where applicable. We reserve the right to change prices at any time.
Payment Methods
We accept credit/debit cards, mobile payments, and other methods as listed at checkout.
Order Cancellation
We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud.
Shipping & Delivery
Delivery Timeframe
Estimated delivery times are provided at checkout but are not guaranteed.
Shipping Costs
Shipping fees vary based on location and order size. These will be displayed at checkout.
Incorrect Address
Customers are responsible for providing accurate delivery details. Additional fees may apply for incorrect addresses.
Lost or Damaged Orders
If your order is lost or damaged in transit, please contact us immediately for assistance.
Returns & Refunds
Return Period
You may return unopened products within 14 days of receiving your order.
Condition of Returns
Items must be in their original packaging and undamaged to be eligible for a refund.
Refund Processing
Refunds are issued once we receive and inspect the returned item. Processing time may vary.
Non-Returnable Items
Opened or consumed products cannot be returned unless they are defective.
Intellectual Property
Website Content
All text, images, and designs on HoochWine.dk are owned by us or used with permission.
Restrictions on Use
You may not copy, modify, or distribute any content without our consent.
Trademarks & Logos
Our name, logo, and branding materials may not be used without permission.
Copyright Violations
If you believe your copyright has been infringed, please contact us for resolution.
Limitation of Liability
Accuracy of Information
We strive to provide accurate product descriptions but do not guarantee all details are error-free.
Third-Party Links
We may provide links to third-party websites, but we are not responsible for their content or policies.
Service Interruptions
We are not liable for any temporary downtime or technical issues affecting website access.
Maximum Liability
Our liability for any claim related to your use of our site is limited to the amount paid for your order.
Governing Law
Legal Compliance
We strive to provide accurate product descriptions but do not guarantee all details are error-free.
Dispute Resolution
We may provide links to third-party websites, but we are not responsible for their content or policies.
Severability
If any part of these Terms is found to be invalid, the rest of the Terms will remain in effect.