Terms and Conditions

By using our website and services, you agree to comply with these Terms and Conditions, which govern your access and use of our platform.

Eligibility

Minimum Age Requirement

You must be at least 18 years old to purchase alcohol from Hooch.

Truthful Information 

By placing an order, you confirm that all information provided is accurate and truthful.

Account Responsibility

If you create an account, you are responsible for keeping your login credentials secure.

Restricted Access

We reserve the right to refuse service to anyone who does not meet our eligibility criteria.

Orders & Payments

Order Confirmation

All orders are subject to acceptance and confirmation via email.

Pricing & Currency

All prices are in DKK and include VAT where applicable. We reserve the right to change prices at any time.

Payment Methods

We accept credit/debit cards, mobile payments, and other methods as listed at checkout.

Order Cancellation

We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud.

Shipping & Delivery

Delivery Timeframe

Estimated delivery times are provided at checkout but are not guaranteed.

Shipping Costs 

Shipping fees vary based on location and order size. These will be displayed at checkout.

Incorrect Address

Customers are responsible for providing accurate delivery details. Additional fees may apply for incorrect addresses.

Lost or Damaged Orders

If your order is lost or damaged in transit, please contact us immediately for assistance.

Returns & Refunds

Return Period

You may return unopened products within 14 days of receiving your order.

Condition of Returns

Items must be in their original packaging and undamaged to be eligible for a refund.

Refund Processing

Refunds are issued once we receive and inspect the returned item. Processing time may vary.

Non-Returnable Items

Opened or consumed products cannot be returned unless they are defective.

Intellectual Property

Website Content

All text, images, and designs on HoochWine.dk are owned by us or used with permission.

Restrictions on Use

You may not copy, modify, or distribute any content without our consent.

Trademarks & Logos 

Our name, logo, and branding materials may not be used without permission.

Copyright Violations

If you believe your copyright has been infringed, please contact us for resolution.

Limitation of Liability

Accuracy of Information

We strive to provide accurate product descriptions but do not guarantee all details are error-free.

Third-Party Links 

We may provide links to third-party websites, but we are not responsible for their content or policies.

Service Interruptions

We are not liable for any temporary downtime or technical issues affecting website access.

Maximum Liability

Our liability for any claim related to your use of our site is limited to the amount paid for your order.

Governing Law

Legal Compliance

We strive to provide accurate product descriptions but do not guarantee all details are error-free.

Dispute Resolution

We may provide links to third-party websites, but we are not responsible for their content or policies.

Severability

If any part of these Terms is found to be invalid, the rest of the Terms will remain in effect.